GRADES 6-12
- Prerequisite Course(s): Teacher Approval
- High School Credit = 1/2 credit per semester (Postsecondary credit = 0)
- This course will be offered: every year
- Pathway (Optional): Information Support and Services
- Career Cluster Area: Information Technology
- Source of Occupational Skills Standards: National Business Education Association (NBEA)
- Eligibility for Nationally Recognized Skill Certificate(s)/State License? No
- Tech Prep: No
- Is this course brokered through another institution or agency? No
- Course Description: This course is designed to provide students an opportunity to troubleshoot, maintain, and manage the computer hardware in his/her school. Students will be able to serve as computer network system operators.
- Content Headings/Topics
- Software management
- Hardware maintenance
- Computer networking
- Troubleshooting/problem solving
| Performance Standards (Learner Outcomes) | Specific Occupational Skills Standards | Alaska Reading, Writing, Math, Science Performance Standards | Alaska Content Standards | Alaska Employability Standards | Alaska Cultural Standards | All Aspects of Industry | Assessments |
|---|---|---|---|---|---|---|---|
| 1. Demonstrate an ability to manage computer software: identify, select, evaluate, use, install, upgrade, and customize application software; diagnose and solve problems occurring from an application software’s installation and use. | NBEA 2,3,5,9 | R3.6 | Tech A 1,2,4,5 | A1 A2 A6 | D6 | Technical | Observation / Demonstration |
| 2. Correctly maintain computer hardware: configure, install, and upgrade hardware systems; and diagnose and repair hardware problems. | NBEA ISS.2 | R3.6 | Tech A 1,2,4,5 | A1 A2 A6 | D6 | Technical | Observation / Demonstration |
| 3. Maintain a computer network: identify, select, evaluate, use, install, upgrade, customize, diagnose, and solve problems with various types of operating systems, environments, and utilities. | NBEA ISS.6 NBEA 5 | R3.6 | Tech A 1,5C1E5 | D6 | Technical | Observation / Demonstration | |
| 4. Demonstrate an ability to work independently when troubleshooting and problem solving. | R3.6 | Tech D | A.2 | D6 | Technical | Observation / Demonstration |