• Prerequisite Course(s): None
  • High School Credit = 1/2 credit per semester (Postsecondary credit = 0)
  • This course will be offered: every year
  • Pathway (Optional): Travel and Tourism
  • Career Cluster Area: Hospitality and Tourism
  • Source of Occupational Skills Standards: National Standards for Family & Consumer Sciences Education (FACS)
  • Eligibility for Nationally Recognized Skill Certificate(s)/State License? No
  • Tech Prep: No
  • Is this course brokered through another institution or agency? No
  • Course Description: This course is designed to introduce students to the career opportunities in the travel and tourism industries. Emphasis is placed on learning and practicing job and work place skills through hands-on projects.
  • Content Headings/Topics
    1. Travel/tourism industries
    2. Travel/tourism history
    3. Work place skills
    4. Facts about Alaska
    5. Applied communications
    6. Customer service
    7. Telephone courtesy
    8. Safety and sanitation
    9. Medic First Aid
    10. Travel/tourism job skills
    11. Career exploration and planning
Performance Standards (Learner Outcomes)Specific Occupational Skills StandardsAlaska Reading, Writing, Math, Science Performance StandardsAlaska Content StandardsAlaska Employability StandardsAlaska Cultural StandardsAll Aspects of IndustryAssessments
1. Identify and describe the seven broad categories of the travel/tourism industries.FACS
ManagementPre / Post Test
2. Identify travel/tourism attractions, events, and services of the Kenai Peninsula.CommunityPre / Post Test
3. Understand the contributions to travel and tourism made throughout history.A5 A7Class Discussion
4. Recognize the importance of the travel/tourism industries to the economy of the Kenai Peninsula and the State of Alaska.FACS E5A7LaborClass Discussion
5. Describe and model effective work-place skills: communication, decision-making, collaboration, team building, and problem solving.FACS E3A1C4 E7Work HabitsLab Assignments
6. Gather and discuss questions and facts about Alaska.R3.4D1CommunityLab Assignments
7. Describe the communications process barriers to communication and listening skills as effective communication tools.FACS E4LABC4Work HabitsOral Report
8. Write, format, and word process a business letter and an informal business report.W3.4LA AA3B4Technical SkillsLab Assignments
9. Demonstrate an understanding of the importance of good customer service skills.FACS E5Work HabitsLab Assignments
10. Use effective techniques to provide quality customer service. FACS E5 HL DWork HabitsLab Assignments
11. Practice correct sanitation and safety procedures. FACS E58HL AA6C3Health / SafetyLab Assignments
12. Describe and demonstrate basic first-aid procedures for various emergency situations. FACS E58HL AA6C3Health / SafetyLab Assignments
13. Model hospitality job skills by planning and executing a class travel/tourism project. FACS E5LA APlanningLab Assignments
14. Prepare or update your personal resume/portfolio. FACS E10W2.4 W4.3LA AA3D6 E8LaborLab Assignments
15. Complete a job application form. FACS E10R3.4 W3.4bLA AA3E8LaborLab Assignments
16. Participate as the applicant in a job interview. FACS E10LA AA3D6LaborLab Assignments
17. Use a variety of information sources to research travel/tourism careers and education training. FACS E7R3.8B2B4Technical SkillsLab Assignments

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