- Prerequisite Course(s): None
- High School Credit = 1/2 credit per semester (Postsecondary credit = 0)
- This course will be offered: every year
- Pathway (Optional): Travel and Tourism
- Career Cluster Area: Hospitality and Tourism
- Source of Occupational Skills Standards: National Standards for Family & Consumer Sciences Education (FACS)
- Eligibility for Nationally Recognized Skill Certificate(s)/State License? No
- Tech Prep: No
- Is this course brokered through another institution or agency? No
- Course Description: This course is designed to introduce students to the career opportunities in the travel and tourism industries. Emphasis is placed on learning and practicing job and work place skills through hands-on projects.
- Content Headings/Topics
- Travel/tourism industries
- Travel/tourism history
- Work place skills
- Facts about Alaska
- Applied communications
- Customer service
- Telephone courtesy
- Safety and sanitation
- Medic First Aid
- Travel/tourism job skills
- Career exploration and planning
Performance Standards (Learner Outcomes) | Specific Occupational Skills Standards | Alaska Reading, Writing, Math, Science Performance Standards | Alaska Content Standards | Alaska Employability Standards | Alaska Cultural Standards | All Aspects of Industry | Assessments |
---|---|---|---|---|---|---|---|
1. Identify and describe the seven broad categories of the travel/tourism industries. | FACS E9 | Management | Pre / Post Test | ||||
2. Identify travel/tourism attractions, events, and services of the Kenai Peninsula. | Community | Pre / Post Test | |||||
3. Understand the contributions to travel and tourism made throughout history. | A5 A7 | Class Discussion | |||||
4. Recognize the importance of the travel/tourism industries to the economy of the Kenai Peninsula and the State of Alaska. | FACS E5 | A7 | Labor | Class Discussion | |||
5. Describe and model effective work-place skills: communication, decision-making, collaboration, team building, and problem solving. | FACS E3 | A1 | C4 E7 | Work Habits | Lab Assignments | ||
6. Gather and discuss questions and facts about Alaska. | R3.4 | D1 | Community | Lab Assignments | |||
7. Describe the communications process barriers to communication and listening skills as effective communication tools. | FACS E4 | LAB | C4 | Work Habits | Oral Report | ||
8. Write, format, and word process a business letter and an informal business report. | W3.4 | LA A | A3 | B4 | Technical Skills | Lab Assignments | |
9. Demonstrate an understanding of the importance of good customer service skills. | FACS E5 | Work Habits | Lab Assignments | ||||
10. Use effective techniques to provide quality customer service. | FACS E5 | HL D | Work Habits | Lab Assignments | |||
11. Practice correct sanitation and safety procedures. | FACS E58 | HL A | A6 | C3 | Health / Safety | Lab Assignments | |
12. Describe and demonstrate basic first-aid procedures for various emergency situations. | FACS E58 | HL A | A6 | C3 | Health / Safety | Lab Assignments | |
13. Model hospitality job skills by planning and executing a class travel/tourism project. | FACS E5 | LA A | Planning | Lab Assignments | |||
14. Prepare or update your personal resume/portfolio. | FACS E10 | W2.4 W4.3 | LA A | A3 | D6 E8 | Labor | Lab Assignments |
15. Complete a job application form. | FACS E10 | R3.4 W3.4b | LA A | A3 | E8 | Labor | Lab Assignments |
16. Participate as the applicant in a job interview. | FACS E10 | LA A | A3 | D6 | Labor | Lab Assignments | |
17. Use a variety of information sources to research travel/tourism careers and education training. | FACS E7 | R3.8 | B2 | B4 | Technical Skills | Lab Assignments |